Get in touch

We'd love to hear from you.

Have a question, feedback, or need help? We read every email personally and respond within one business day. No tickets, no bots, no tier-1 offshore call center.

Support

Account help, billing, refunds, account deletion

[email protected]

Usually answered within 4 hours (business days)

Sales & enterprise

Team plans, custom pricing, integrations, SSO

[email protected]

We respond within one business day

Before you email us

Most common questions are already answered in our FAQ. If you're looking to:

→ Request a refund: email from your account address with the purchase details.
→ Delete your account: log in and use the delete button, or email us.
→ Report abuse or a bug: include the conversation ID and a clear description.
→ Start a team plan: tell us team size and expected usage.

Pantheon Smart